In Search Of My Social Entrepreneurship

Social Entrepreneurship. This is a term I have never heard of before until last month. I must be living in a shell. I’m still not quite sure what the term "social entrepreneur" means, but I believe it is a fairly widely used term that refers to adopting entrepreneurial behaviors in non-profit organizations.

Read the full post at my 21Publish blog to get some briefs on what I found after some light Google research on the subject of social entrepreneurship. At 21Publish, I have been spending more time thinking about how to apply my MBA and entrepreneurial experiences in different ways to organizations in the non-profit, education, etc. sectors.

Good Post Overviewing Product Management

Deepak Thomas, a product manager in the Valley, recently launched a blog and catalogs some of the key functions of the product management discipline. His blog is one of the few blogs that I’ve seen address product management, and it is of special interest to me as it is one of a few practices areas (under the acronym PACE) that was core to the management consulting firm, PRTM (my alma mater), at its founding. Although lots of b-school students love to get on strategy projects after graduating and entering management consulting, I can think of no other process in a product company more core than making products. What is interesting to reflect upon after reading Deepak’s post is that in early-stage ventures, the product management "process" can be pretty compressed  – it can easily feel as if one is in a tornado as opposed to participating in an orchestrated planning process.

In any case, I find that a key aspect to focus on in venture with respect to product management is making sure that sales, marketing, and R&D work on product management jointly (i.e., on a cross-functional basis). This is probably #1 on my list of things that is usually broken in companies that come from predominantly technical origins. An essential question is this: Can the company list out the features of the product for future releases as mapped against R&D resources needed against competitive positioning and against sales & marketing priority? Time to get out the Excel spreadsheet. It will be easy to lose one’s way without having a guiding voice of the market built into a company’s products.

Some Creative And Too Creative Business Development Techniques

In entrepreneurial settings, sometimes one has to get creative about developing new business with new customers. Getting things done in a quick period of time with maximum impact is a necessity more so than in larger corporations.

Thought I would just share a few random business development techniques that came to the top of my head with respect to freelance work, seminar development, and new venture or initiative development. The post was motivated by offline and online discussions I’ve had with folks approaching me over the past few weeks. I’m comfortable with at least two of these techniques (as I have both done them myself and seen others do it), but I’m a little bit skeptical of one of the techniques (perhaps you can tell me which one):

  1. Figuring out how to get a whitepaper done – Lot of times these papers are sponsored by a company. In other cases, a freelance person may decide to write one and then make it freely available on the web to develop a brand identity associated with thought leadership. A third technique, which I’ve not seen written about as much, is to proactively solicit a few corporate sponsors for a whitepaper. Although this technique sometimes requires more sales skills, it is a way to spread out costs across a number of companies. The resulting work may also seem less biased towards a single vendor (depending on how you do it).
  2. Figuring out how to get a marketing seminar done – Rather than having a start-up bear the entire cost of sponsoring a roundtable or summit on a technology subject, some larger companies have been known to co-sponsor technology seminars with smaller partner companies. Consider fleshing out the idea on a one-pager, indicate the structure of the seminar, the co-sponsorship costs, and how many co-sponsors you need to get the deal done. If there are unknown variable costs that you are not sure how to finance, better try to pin these down or you will have a hard time selling your idea to the co-sponsors.
  3. Figuring out how to launch a new venture or business initiative – In the past I have seen my name appear in a business plan along with a number of other possible participants with bigger names, etc. When things are forming up, a plan document can give people an idea of how things are going to play out, and the intent is to rally people together. While some of the names appearing in the plan indicated "prospective participant", I noticed that mine did not have such a clear marking. The first time I saw the plan for the venture was the first time I even heard about the venture. I understand the plan had been shown to other folks too.

Now I think that each of the ideas above can be twisted a bit to get them to work properly, but perhaps people have other experiences. Again note that I have used two of these techniques before, but I have seen people do all three. I am *not* advocating all three techniques.

Steve Shu

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When Collaboration And Leadership Are More Important In Non-Profits Versus For-Profits

Ventures or new organizational initiatives, whether in the profit or non-profit sector, face tough mortality rates early on. Luck clearly plays a role in the success of new initiatives, but I find that many times it has to do with a combination of tackling too many items, lacking organizational skills or resources, and not working out important issues of collaboration and leadership.

Non-profits bear a bigger brunt in my opinion:

  • People tend to be naturally (and rightfully) more altruistic in non-profit endeavors –  This creates a large appetite, but it must be tapered with some discipline and a devil’s advocate mentality to say that "we should first bite off a smaller goal".
  • Non-profits may have greater tendencies to lack optimum organizational structures – As I mentioned in a prior post outlining how MBAs can apply skills in a non-profit environment, many non-profits I’ve seen have more diverse demographics than corporations. This is great, but it may also mean that a non-profit is getting contributed (pro-bono) support where one can’t control the quality or goals of the resource as one would with an employee of a commercial entity. Non-profits may also lack resources in the way of $$ or specialized help on-staff.
  • Non-profits may lack collaboration mechanisms more widely used in the high-tech space – Some of the team members may be working virtually from the organization (e.g., if contributed pro-bono work). Given that virtual teams have "amplified collaboration needs" (term coined here by Arienna Foley), it is worthwhile to figure out how to get the people to actively collaborate and get quick wins. Some bootstrap tools that may help in the greater effort of getting the team to work together include things like free conference calling (www.freeconferencecall.com), instant organizational intranet (note whitepaper PDF file)  and communication platform (e.g., using free configuration of 21Publish group publishing service), and Skype (free voice over IP, e.g., for international team members).

In any case, I hope that these items and pointers above may help give some ideas to those working for non-profits. This post was motivated by a portion of a broader discussion I had with Dr. Saraiya regarding  the South Asian Health Research Institute (SAHRI). Dr. Saraiya asked me to write down some of my thoughts in starting a new endeavor.

Steve Shu

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Venture Capital Elevator Pitch Podcasts

If you’re tired of the Michael Jackson news, all of my venture capital feeds are highlighting Fred Wilson’s (VC at Union Square Ventures) use of podcasting, tags, and RSS for accepting and listening to elevator pitches on his iPod submitted by others. You can find info here, here, here, here, here, and here on what’s going on and what the talk is all about … all from bloggers in and about the venture capital space.

DallasBlue Launches Blue Blogs

Marc Freedman, publisher of DallasBlue and CEO of RazorPop, has just launched using the 21Publish group blogging service a new service called Blue Blogs for its business network members. DallasBlue was formed 4 years ago as a newsletter created for and by the Dallas Fort-Worth
technology, media, and entertainment community. There are 2,400 DallasBlue Executive members. 1,300 are now part of the LinkedIn DallasBlue
Executives group
. Spurred by DallasBlue’s seminar last week
on Internet Publishing, they are now taking the next step to make a community publishing service available to members. This is a great opportunity for members of the Dallas community. Thanks, Marc! 

Reflecting On The Dunbar Number

The post has been reproduced from my blog at 21Publish.

As I’ve started to put myself in the shoes of customers and prospective
customers of 21Publish, I not only try to absorb the technology
environment people are
facing but also try to consider the culture and organizational
processes
that they follow and/or want to implement. To be frank, sometimes it can be overwhelming to talk with people of all walks of life from fishing to K-12 education to
Southeast Asian Health initiatives, but I find the discussions
fascinating and humbling too.

One aspect that I have been trying to keep in the back of my mind
during these discussions is this. For those that have read Malcolm Gladwell’s
book, "The
Tipping Point", you may recall loose references to optimum community
sizes of 150. Now as you may recall, 21Publish launched a free
pricing
plan configuration that covers 100 users. Is that the right number? Who
knows? But I will say that registrations have ramped up fast since we
introduced this. I hope that we are adding value.

I have found it interesting to revisit some of the theories behind the
Dunbar Number. Christopher Allen has an incredible (but older) post about the
Dunbar Number. Here’s a select snip from Christopher’s post (but you should really read the whole thing if you can):

However, Dunbar’s work itself suggests that a community size of 150
will not be a mean for a community unless it is highly incentivized to
remain together. We can see hints of this in Dunbar’s description of
the number and what it means: …


Dunbar’s theory is that this 42% number would be true for humans if
humans had not invented language, a "cheap" form of social grooming.
However, it does show that for a group to sustain itself at the size of
150, significantly more effort must be spent on the core socialization
which is necessary to keep the group functioning. Some organizations
will have sufficient incentive to maintain this high level of required
socialization. In fact the traditional villages and historical military
troop sizes that Dunbar analyzed are probably the best examples of such
an incentive, since they were built upon the raw need for survival.
However, this is a tremendous amount of effort for a group if it’s
trying not just to maintain cohesion, but also to get something done.

I also like the matrix of mean group size vs. neocortex ratio done by
the Boston Consulting Group. Little did I know that they had monkey
frameworks to complement the infamous farm animal-growth share matrix
of the stars, cash cow, dog, and problem child or (?) …