When Collaboration And Leadership Are More Important In Non-Profits Versus For-Profits

Ventures or new organizational initiatives, whether in the profit or non-profit sector, face tough mortality rates early on. Luck clearly plays a role in the success of new initiatives, but I find that many times it has to do with a combination of tackling too many items, lacking organizational skills or resources, and not working out important issues of collaboration and leadership.

Non-profits bear a bigger brunt in my opinion:

  • People tend to be naturally (and rightfully) more altruistic in non-profit endeavors –  This creates a large appetite, but it must be tapered with some discipline and a devil’s advocate mentality to say that "we should first bite off a smaller goal".
  • Non-profits may have greater tendencies to lack optimum organizational structures – As I mentioned in a prior post outlining how MBAs can apply skills in a non-profit environment, many non-profits I’ve seen have more diverse demographics than corporations. This is great, but it may also mean that a non-profit is getting contributed (pro-bono) support where one can’t control the quality or goals of the resource as one would with an employee of a commercial entity. Non-profits may also lack resources in the way of $$ or specialized help on-staff.
  • Non-profits may lack collaboration mechanisms more widely used in the high-tech space – Some of the team members may be working virtually from the organization (e.g., if contributed pro-bono work). Given that virtual teams have "amplified collaboration needs" (term coined here by Arienna Foley), it is worthwhile to figure out how to get the people to actively collaborate and get quick wins. Some bootstrap tools that may help in the greater effort of getting the team to work together include things like free conference calling (www.freeconferencecall.com), instant organizational intranet (note whitepaper PDF file)  and communication platform (e.g., using free configuration of 21Publish group publishing service), and Skype (free voice over IP, e.g., for international team members).

In any case, I hope that these items and pointers above may help give some ideas to those working for non-profits. This post was motivated by a portion of a broader discussion I had with Dr. Saraiya regarding  the South Asian Health Research Institute (SAHRI). Dr. Saraiya asked me to write down some of my thoughts in starting a new endeavor.

Steve Shu

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Watching Nickels And Dimes On Legal Costs In Start-Ups And Ventures

Venture capitalist Ed Sim had a good post recently that touched on a number of things ranging from principle-centered negotiation to matching the core DNA and chemistry of a team in a venture. He entitled his post, "Nickels and Dimes Don’t Add Up" to reflect his late-in-the-negotiation realization that perhaps the DNA of a prospective executive hire didn’t match up because some of the aspects of the negotiation got extended too long for little reason. Because negotiations for executive employment arrangements can be complicated and involve more layers of legal mechanics stretching into the Board-level, his post triggered some tangential thoughts I had on the costs of legal and bootstrapping these costs from garage-level operations through seed and some cases of Series A financing. I suppose I could have called this post, "Bootstrapping Legal So That Nickels and Dimes Don’t Add Up Too Much".

A core problem with bootstrapping legal costs (and following a variation of a "cash is king" strategy) is that a company may pay for things later by bootstrapping these things now. For example, if a company needs to perfect its intellectual property rights because of poor professional services agreements, this can be a sore spot to have to go back to every customer one has dealt with to perfect the agreements.

But lawyers can cost from $200/hr to $500/hr. To create additional pressure on ventures, post-bubble many legal firms
(not to mention employees and other partners) pushed down their
willingness to take stock options in lieu of portions of cash compensation. Some are willing to push off costs for a few months, but you need an in then.

Let’s face reality then. Not everyone can afford to have lawyers draft every legal document change, even if one tries to make sure that drafting is the last step after negotiating or planning business terms.

If find it useful early on to know what type of company is in the making. This way you can think about how complex the company may be in the reasonable future (e.g., 12 to 18 months). As examples of types of companies and some of the pertinent legal aspects:

  1. Services-only company – may need very basic things like NDAs, professional services agreements, and subcontracting agreements
  2. Software-only company – may need more advanced things like NDAs, MNDAs, licensing,
    maintenance, OEM inbound and/or outbound, distribution and partnership
    agreements
  3. Software and services company – may need all of the above, plus additional
    considerations for when they interrelate surrounding intellectual
    property rights and/or interstate tax, say

I’ve seen the stuff above range from $1,000 to $25,000ish. When one
talks about adding core infrastructure paperwork (e.g., equity, stock
option plan, executive employment docs) costing anywhere from $5,000 to
$25,000ish, and then adding stock purchase or recap docs (post Seed round)
costing anywhere from $25,000 to over $100,000, things add up over time. One really needs to breakdown the timing of company needs (and scope of work) to get narrower ranges on these costs (and thus to bootstrap the org along).

To weigh through some of this entrepreneurial & legal jungle, I find it useful to examine some pertinent operational considerations:

  1. Whether there will be a future for the venture  – Entrepreneurs are pioneering, experimenting, and there is high risk early on. Don’t expend too much on legal until you’ve figured out what you are doing and what works. Somewhat related to this, don’t make core foundation documents or organizational structures too complex and customized unless you really need to.
  2. How far out the next phase of the future is – Try to storyboard out the future of the firm in a rational way. Consider only structuring legal stuff to keep you rolling for 12 to 18 months. Things like getting perfect distribution, licensing, and maintenance agreements may not make sense until you’ve got more traction selling direct. Why? People may not be able to sell accounts for you until you’ve a critical or workable mass of reference accounts. Although one may pay $5K more or even $15K to fix the job in the future on a $10K job, weigh the costs systematically.
  3. What that future could look like – Will there be things like capital raises? On core infrastructure documents (primarily corporate finance documents), I would not mess around here too much. In my opinion, these problems are the most expensive to fix, and it is in part because the problems are more diffused through the legal documents. The key factor that one can control, however, is that looking for iron-clad documentation and customization can cause much $$ pain early on. Maybe some of this can be fixed if the venture makes it to the next round.

Yet another strategy is to look at each of these types of documents above and figure out where they are most likely to break. If you need lawyers to focus on just getting that piece of the document iron-clad, this is another strategy to minimize costs in a somewhat "layered way".

I also find it useful to note, at least based on my experiences, that so long as one is reasonably careful, there’s little that lawyers can’t fix. Delaying costs is a key principle to look at.

Aside from actively managing legal costs and mechanics, I have another good option. Consider having a lawyer in as one of your business partners. They can save you a ton and help put your mind at ease.

Note these are insights on legal topics within start-ups from a
non-lawyer but from a person that has worked with a number of lawyers
in corporate finance and infrastructure, intellectual property, and
employment and human resources within start-ups and growth firms. I have been spanked (lightly) by lawyers for drafting stuff.

Steve Shu

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