The Phantom (Of The Opera) Professor Gets Dooced?

It’s interesting how small a world Southern Methodist University is, but neither my wife (a professor in the business school at SMU) or I have met the Phantom Professor pointed out by Inside Higher Ed that may have just gotten dooced (i.e., fired for stuff written in her blog). Or perhaps the person was not dooced according to the SMU spokesperson in the blog entry I’m pointing to. From Inside Higher Ed:

But at SMU, at least some students and faculty members (and the
university’s legal office) did become aware of the Phantom Professor
and the many similarities between incidents at the Phantom’s campus and
at SMU. And in SMU’s Department of Corporate Communications and Public
Affairs, people recognized themselves and their colleagues. And word
got around that the author was probably Elaine Liner, a popular writing
instructor and a theater critic for a local alternative newspaper.

At about the same time this spring that people were guessing that
Liner was the Phantom, she was being told that the university no longer
needed her services after the spring semester. Liner and her many
student fans think that SMU is punishing her for expressing pointed
opinions about the university.

The blog post goes on to write:

University officials don’t see it that way. They won’t talk about
the specific decision not to continue offering courses to Liner, who
had taught at SMU since 2001, but they say it had nothing to do with
the blog and that they didn’t know for sure that the author was Liner.
But they acknowledge that they were worried about the blog.

Rita Kirk, the department chairwoman, says that she received
complaints about the blog from students and parents, and that she
consulted with university lawyers about what to do about it. Kirk
describes herself as a strong First Amendment supporter, but she says
she worries that the blog violated students’ privacy rights and upset
some students. “People need to remember that words can hurt,” Kirk says.

Tough call. Not enough facts from my vantage point to weigh in although I originally honed in on "worries that the blog violated students’ privacy rights and upset
some students". What also seems pertinent is that some of the Phantom Professor’s posts may have had direct negative marketing effects on the university. Regardless of freedom of speech rights, this does seem to be a tenuous position for the Phantom. I wonder if things would have turned out differently had the Phantom been blogging under their real name from the beginning. Seems like irreconcilable differences, but then presuming the posts have had negative marketing effects (note I have not read any of the Phantom’s posts), all parties would have had the opportunity to get things on track. Blogs should not just be venting mechanisms, especially for those with formal positions within an organization. They should be constructive too. If one is going to blog as the Phantom, then I suggest blogging as Peruna (SMU’s mascot) too from time to time.

Ross Mayfield On Finding A Home And Net-Enabled Bootstrapping

Ross Mayfield (CEO of Socialtext) has a great post that places his company’s recent venture capital financing (includes DFJ) and prospects of finding new company digs in the context of fourteen stages of a high-tech startup. To be frank, I find it interesting that launching a product is stage 12 and IPO is stage 14, but I digress …

What Ross calls "net-enabled bootstrapping" is really terrific. Ross writes, "I am convinced that being virtual is the best way to start a company."

This type of bootstrapping is really reflective of how today’s startups can be really creative to minimize costs of office space and to leverage resources around the globe. Some of the productivity technologies that Ross references are pretty much post-bubble technologies. Use ’em if you can.  Face it – space planning is one of these underestimated things in growing companies. Plan for too much expansion, and the CFO can easily be writing off expenses as underutilized capacity, finding sublease tenants and negotiating contracts, etc. Plan for too little space, and people can be too disrupted by noise due to close proximity, intra- and inter-office moves, and support issues like telcom or network access. While people like myself are used to working out of a carry-bag (I call my bag "the football" like the President’s football) and in the hallways of client sites when space considerations get tight, not every one can work productively when strapped from a ceiling or to the walls when the company is busting from the seams.

All said, in past companies I’ve worked for that implement virtual teams (and I’m working for some now on the reverse end of the stick outside of HQ), some amount of face-time is necessary regardless of technology. Instant messaging, conference calling, email, etc. are all great things, but I find that the multi-party discussions of complex matters are often the things that suffer the most. Having a meticulous person involved in key multi-party, virtual working sessions is a must in my book. One should also be sensitive to how technology use (such as IM) in a bootstrap may discriminate against extroverts, salespeople, unstructured thinkers, technology shy people, or even those with repetitive motion injuries.

Ross also makes a great point that it is hard to celebrate victories with a remote team. Ross relates a cool idea of ordering pizza for colleagues. In company headquarters, I have seen many companies ring a gong or bang a cowbell when sales come in. So in the spirit of the virtual world, I would reference SNL’s episode of "More Cowbell" (as referenced by VC and blogger, Fred Wilson of Union Square Ventures). Ring that baby in toast of Socialtext’s financing and search for a home!

Nivi On Greasemonkey

Nivi has a great post on Greasemonkey, a Firefox browser extension which lets users add “user scripts” to any web page. The first example Nivi cites where prices from competitive booksellers can be introduced as pop-ups right into the Amazon.com shopping experience – this is a case that grabbed my attention.

Here’s a good paragraph that sums up Nivi’s analysis of the technical implications:

Greasemonkey lets you mash-up websites. It lets you extend and script websites and integrate that script right into the original site as if the designers had intended it to be there. It lets you use their web site, their data, their servers, their work to serve your purpose and function. There will soon be an army of hackers enhancing every site you use. Whether that site likes it or not.

Nivi points out some items that affect the ability of Greasemonkey to scale up (e.g., support for other browsers). I also imagine that given general spyware concerns within the industry, trust will be a factor that affects adoption. Finding the killer website extensions (e.g., for eBay, Amazon, news, blogs) may help Greasemonkey to penetrate beyond the early adopter and Firefox market. In any case, it will be interesting to see how Greasemonkey plays out over time.

Managing Lifestyle: Time-Shifting Using Blogs

I’m a little late to contribute to Seth Godin’s call for National Tell-A-Friend-About-Blogs Week, but I thought I’d post something based on a discussion I had with a friend last week.

The basic problem my friend is having is this (a very common problem): How can one better manage or create a fast-track, dual-career family with kids?

No easy answers here I’m afraid. The problem is exacerbated if either one of the parents wants to stay home with the kids during a good portion of the day.

A neat thing about blogging, however, is that one can take advantage of time-shifting one’s day … blog whenever you want (e.g., when the kids are asleep, after your normal workday, when you can’t sleep during the night), and you can get some networking, marketing, and communicating done too. Sure, online networking isn’t the same as pressing the flesh during local community events, but it’s not always possible for those with families to head out to those 7:00pm drinking fests during the week.

Online networking (e.g., through blogs) has advanced quite a bit. May want to give it a shot. It takes time, but the having the ability to allocate your time more flexibly may be golden. If anything, perhaps there’s additional hope for managing our lives better.

Interesting Analogy Between ESBs and Human Body

In a prior life, I followed the enterprise service bus (ESB) and messaging markets pretty closely. Graham Glass (CTO of webMethods) has an interesting post that draws an analogy between the ESB and mechanisms of the human body (bold type added by me to highlight two key underlying capabilities):

The equivalent of an ESB in animals is the nervous system combined with
the circulatory system. When an organ needs to communicate with another
specific organ, it uses the nervous system to send a point-to-point
message
. When an organ needs to broadcast a message to other organs
that might be interested, it releases a hormone into the bloodstream to
send a multicast message.

Update (5/9/05): As additional background, an ESB is often used to connect software services (e.g., coarsely-grained software components, for lack of a better word) in a such a way that they can communicate with one another via the backbone network provided by the ESB.

Good Post On Backpack As A Productivity Tool

Here’s a good post on Backpack, a personal information manager which has been getting a lot of blog attention this week. I tend not to be an early adopter when it comes to productivity tools (Post It Notes are still my primary drivers along with Outlook mail and my Palm Vx), but Backpack sounds promising. Steve Rubel also had a post on Backpack earlier this week where he demonstrated sharing blog links with his client. It’s pretty rare I see Rubel write something is "freakin’ awesome", so it seems it is worth a closer look.

Some Challenges Of Bridging Business Blogging And Emerging Internet Technology Knowledge

Charlie O’Donnell has a post on the spin-up challenges for his business blogging course at the Fordham business school. The post, and the referenced BusinessWeek commentary on its recent magazine issue on business blogging, reflect the challenges in explaining business blogging to those new to the subject. On the surface, blogging technology seems extremely trivial. Yet there are actually multiple technologies and cultural phenomena in play related to blogging. The measures of business blogging success also vary widely by different people’s standards. Hard to discern fact from opinion at times. In any case, the layers of the subject material make succinct yet rich tutorials on business blogging more difficult.

As a side interest and as a form of giving back to the education system, I am currently exploring development of a blogging mini-course in conjunction with one of the business schools. Would like to explore more b-schools if I can find the time and proper entry point, partners, and twist for other universities. I just despise all of the recent press about business schools falling behind so I want to help. In my wildest fantasy, I would like to tie hypothetical blogging courses to helping non-profits through marshalling the skills and energy of business school students. So far for the school I’m working on the blogging mini-course idea has gotten a warm reception by key student body liason and university staff. Most b-schools are either well into their second semester or last quarter, however. This poses some tactical timing issues for introducing the subject matter and keeping the momentum going.

Anyone Want To Call France From The US Free From Landline To Landline?

I had a prior post about some international calling rates (landline to landline) that I suspect are VoIP calls on the trunking part of the call. I think I have about 2.5 hours left on the card (only works for calls from the United States to France [not reverse]). If anyone wants to check it out, feel free to send me an email. I’ll forward to you (for free) the dial-in number and pin. You might be hooked forever. My offer is only for the first person to contact me (sorry – I only have one card number), and my offer expires May 31, 2005.